Terms of Service

Terms and Conditions for purchases from the online shop at Bucksea

§ 1 General, scope of the General Terms and Conditions

1.1 All deliveries and services are carried out exclusively on the basis of the following general terms and conditions (hereinafter "GTC") in the version valid at the time of the order.

1.2 Contractual partner is [bucksea] (hereinafter "Seller").

1.3 Customers within the meaning of these terms and conditions can be consumers (hereinafter “customer”). Consumers within the meaning of the terms and conditions are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity.

§ 2 Conclusion of the contract, conclusion of the contract

2.1 Our offer is binding. With your order you accept our offer to conclude a contract. The contract is concluded when your order is sent to us. You will receive an order confirmation by email.

OR

2.1 The offers and article presentations do not represent a binding offer. Only your order is a binding offer Section 145 Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by e-mail. If we accept your order, you will receive an order confirmation by e-mail within 3 working days after receipt of your order, with which the contract is concluded.

2.2 When you have found the product you are looking for, you can take a closer look at it without obligation by clicking on the product name or the product image. By clicking the button [Add to Cart] you can put the article in the shopping cart. You can view the contents of the shopping cart without obligation at any time by clicking on the [Shopping Cart] button. You can view the products by clicking on the graphics [Change] and [Extinguish] remove it from the shopping cart or change it. If you want to buy the products in the shopping cart, click on the button on the "Shopping Cart" page [Checkout] .

In the course of the further ordering process, set up a customer account with us when you make your first purchase and select the shipping and payment method. In the last step you will receive an overview of your order data under "Order information" and you can check all the information again and under [correct] delete or change. You can also correct input errors by navigating backwards in the browser or canceling the ordering process and starting from the beginning. To complete the purchase, you must accept our general terms and conditions and click the button [Buy] press. This sends the order to us.

§ 3 Storage of the text of the contract

We save your order, the order data entered and the entire text of the contract. We will send you an order confirmation by e-mail and then an order confirmation OR an order receipt and order confirmation with all order data and the entire text of the contract.

§ 4 Prices and shipping costs

All prices include VAT plus shipping costs. We deliver [DHL, UPS etc.] or another provider of our choice.

§ 5 Terms of Delivery

7.1 We deliver internationally (shipping fees have to be considered!)

7.2 The goods will be delivered to you within [10-20] working days, unless otherwise stated in the offer.

§ 6 Terms of Payment

8.1 Payment can be made either by Payment in advance by bank transfer, Credit card (VISA, Mastercard), by direct transfer, by direct debit, Apple Pay, Google Pay, Klarna Payments or on Bill.

8.2 We reserve ownership of the purchased item until the invoice amount has been paid in full.

8.3 The purchase price shall be subject to interest at a rate of 5 percentage points above the base interest rate when payment is delayed.

§ 7 Warranty

If you are a consumer, the warranty is based on the statutory provisions.

§ 8 Return

If you are not satisfied with a product, you can complain within 14 days. For more information please contact customer support!

§ 9 Customer Service

If you have any questions, complaints or complaints, please contact us. You can email us 24 hours a day Monday - Friday at [ buckseaservice@gmail.com ].

§ 10 Miscellaneous

12.1 The contract language is German.

12.2 The European Commission provides a platform for online dispute resolution (OS). This can be reached via the following Internet address: https://ec.europa.eu/consumers/odr/ . We are not willing or obliged to participate in a dispute settlement procedure of the consumer arbitration boards.

12.3 If one or more provisions of these General Terms and Conditions are ineffective, the rest of the contract remains effective. Insofar as the provisions are ineffective, the content of the contract is based on the statutory provisions.

FAQ

You can shop with us using a variety of payment methods including credit cards, debit cards, bank transfers and more. Unfortunately, we do not currently accept payments via Paypal.

As a rule, you should receive your order within a maximum of 5 working days after the shipping date. We work with reliable shipping partners to ensure smooth and fast shipping.

Yes, you will receive a shipping confirmation with a tracking link once your order has been dispatched. This way you can track the current status of your delivery.

Unfortunately, we cannot guarantee changes to existing orders due to the speed of our dispatch process. Please review your order carefully before completing it. Cancellations are possible prior to dispatch.

We want to make sure you are satisfied with your purchase. If an item does not meet your expectations, please contact our customer service. We will do our best to find a satisfactory solution.

We do not currently offer a direct exchange service. However, you can return an item and place a new order according to our returns policy

If you have any questions or concerns, our customer service representatives are happy to assist you. You can reach us via email at buckseaservice@gmail.com.

We hope these FAQs answer your questions. Thank you for your interest in our online store!